Dave from Tecumseh, ON CA stayed on August 24, 2004

"We did not know the hotel was under a renovation. The sauna was not operating when we were there. The front desk personnel were not overly helpful with regards to questions about attractions, restaurant info, etc."

Recommends the hotel to others? No

Colleen from Bowmanville, ON CA stayed on August 22, 2004

"The hotel that we stayed at was under major renovations and when we pulled in we expected the worst. We were pleasantly surprised when we opened the door to our room and found it very nicely decorated and more importantly very clean. Our stay was during the weekend so we were not disturbed at all by the noise of the renovations. I had booked the room over the internet for only the one night stay but my husband and I decided to head to Collingwood a day early. When I phoned the 800 number I was told told there were no rooms available at the Best Western for the previous night. When my husband and I arrived in Collingwood we decided to try anyway in case there had been a cancellation. When we asked the clerk he said there were plenty of rooms available. If we had not decided to check you would have lost our business for the night. This could be a costly mistake in the future for Best Western. We very much enjoyed our stay and will return to Collingwood again in the future. It's a beautiful area."

Recommends the hotel to others? Yes

Lori from Renfrew, ON CA stayed on April 16, 2004

"Fuse kept blowing when we had a lamp, the coffee maker and the television on...didn't dare attempt to use the hair dryer!!!"

Recommends the hotel to others? Yes